Crypto FAQ
Gain deeper crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions that deliver outstanding results.
Your security comes first. Clarum Montex uses bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We adhere to stringent financial regulations in Romania and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step guidance and 24/7 support
- Practice with virtual funds in a risk-free demo
- Automated tools that handle the heavy lifting for you
- Begin small (from just ) and build your skills as you trade!
Bank card withdrawals are processed within 1-3 business days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Processing times may vary based on your bank and verification status.
Our revenue comes from premium features and volume-based partnerships with exchanges—not user fees. There are no hidden fees; you always see the exact transaction amount before confirming.
Yes! Clarum Montex is available in most countries worldwide (98+ and growing). Just choose your country during sign-up to confirm availability and view local payment methods. We follow all applicable local regulations to keep your trading safe and compliant.
- AI-driven recommendations – Receive personalized coin suggestions aligned with your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat and by email at info@clarum-montex.com. The average response time for urgent issues is under 15 minutes.
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Licensed Service
- Registered with [FinCEN, FCA, and CySEC]
- Routine audits by independent firms
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Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your country's regulations
- KYC verification is required where legally mandated
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Your Funds Are Safeguarded
- Bank-level security (like your online banking)
- 95% of assets are stored offline (cold storage)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA and SWIFT – 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For any inquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get set up. If you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve the matter.
Support Hours
Our customer support team is available 24/7 without interruption. In the unlikely event that immediate access is unavailable, rest assured our specialists will respond to your request as quickly as possible.
